We rarely get feedback saying that they’ve got little issues while logging in but we would love to leave you here some guidelines for the troubleshooting process, it may help you in some cases. So you have to be best in terms of giving customers experience, your entire payment mechanism, your marketing and how you upsell.Actually people can log in to the %s page via our official links completely. So if you do this research some six months later, the cable industry will give you a completely different input.Įveryone will have the same rate, all the pay channels have to be selected or a bouquet of pay channels to be selected as per the standard rate offered.

It will completely stop and start a fresh. With that everything will be the same and the convectional collection model, marketing model will not work. So no segment or industry should have an advantage or a disadvantage as far as the channel distribution is concerned. The new regulation which is released by TRAI on 3rd of March, says that all the platform whether it is DTH, or whether it is OTT platform like what JIO is giving or HIPS should have similar way of operating and similar kind of offers and rates. If I talk about the Kerala scenario, the online system of cable payment is very low among any operator.īinu: No, cable still means 200-300 channels and there is a fixed monthly rental. We are trying for last 2 years and we are progressing every month by giving offers and stuff like that, so that we can get lot of error free accounting and customer gets the benefit also. There is a huge mind set change required of a cable customer to move from that mode of payment to online. This payment automation is a beautiful thing that has happened to every industry.Īs a customer you expect newspaper guy to come to your door to collect the billed amount, its the same thing that people expect from a cable operator. So basically it saves a lot of man hours and complications, like, if someone is coming with cash, then accounting it, then somebody going from the office to the bank to deposit the cash. Customer just has to put their ID and password to know the due amount and pay on the spot. We have an app for customers to pay online and it is a very easy to use. Binu: We provide online facility to the cable customers.

Asianet cable payment